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Edit Audio Files Visually
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Frequently Asked Questions

 
 
 
Dexster Audio Editor Dexster Audio Editor
Price: USD 45
for Windows 7, 8, 10, Vista, XP, 2000, 2003, 2008
 
Buy Now Payment Method
 
Windows 10 compatible
   
1. Where is my registered version?
2. The program still in trial mode after installing registered version?
3. What are the recommended system requirements for Dexster?
4. How do I use Dexster to record from LP, cassette or other input devices?
5. WMA Audio is not supported?
6. I have purchased Dexster in the past, how do I upgrade to the latest version?
7. Unable to record audio in Windows 7?
8. I have recorded, but no sound during the playback?
9. What will happen after I send in order?
10. My credit card has declined, what can be the problem?
 
 
1. Where is my registered version?
Once your order is approved, we will send a confirmation email to your email address. This confirmation email will contain a download link to download the registered version. Before installing the full version,please uninstall the trial version and manually delete other remaining files in the installation folder of Dexster eg. C:\Program Files\Dexster.
 
2. The program still in trial mode after installing registered version?
Before installing the full version,please uninstall the trial version and manually delete other remaining files in the installation folder of Dexster eg. C:\Program Files\Dexster.
 
3. What are the recommended system requirements for Dexster?
Windows 7, 8, 10, Vista, XP, 2000, 2003, 2008 with 1 GHz CPU, 1 GB Ram, 100 MB Hard disk space
 
4. How do I use Dexster to record from LP, cassette or other input devices?
You may refer to this tutorial
 
5. WMA Audio is not supported?

The trial version does not come with WMA audio support. If you are using the full version and experiencing problem to support WMA audio format, it can be due to the following reason:

 

i. Windows Media Format 9 Series Runtime Files is not installed. Please note that before installing the full version, you will need to install Windows Media Format 9 Series Runtime Files. You may find the setup file for Windows Media Format 9 Series Runtime Files (wmfdist.exe) located in the same folder as the full version setup file. Run full version setup file again after the Windows Media Format 9 Series Runtime Files installation.
 
ii. The WMA audio is protected. Dexster does not support protected WMA audio. Protected WMA audio are the music files that you purchased from online music store like msn, itune, napster and etc. These files are prohibit for editing.
 
6. I have purchased Dexster in the past, how do I upgrade to the latest version?
All purchase is entitled to receive unlimited upgrades for a year. Just send an upgrade request to support@dexster.net to request for the free upgrade when there is a new version available.
 
7. Unable to record audio in Windows 7?
By default, Windows 7 will disable the option to record from the internet streaming, or what you hear from the speaker. You may refer to this tutorial to enabled back the option.
 
8. I have recorded, but no sound during the playback?
Please check if you have selected the correct source for recording. Secondly, make sure the recording volume is not pointed to zero. Check our recording tutorials for more guide.
 
9. What will happen after I send in order?
Once you have send in your order, you will receive a confirmation letter from our E-commerce Payment Processing Service provider, Fastspring. Once your payment is approved within 24 hours, another email with the download details to the full version will be delivererd to your email.
 
10. My credit card has declined, what can be the problem?
Please make sure that you have entered a valid postal code, address, country, state, card number, expiration month/year and etc. If the problem remain, you can also pay with PayPal.
 
   
   
 
   
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